Technology is central to modern business operations, yet many employees lack the confidence or knowledge to use everyday tools effectively. This can lead to reduced productivity, frequent interruptions, and missed opportunities for improvement.
Investing in IT (and other) training equips staff with the skills they need to work more efficiently and independently. Read on for the five key benefits and which providers we recommend:
1. Increased Productivity
When employees know how to use their tools properly, they work more efficiently and make fewer mistakes. Tasks that used to take hours can be completed in minutes with the right knowledge.
2. Fewer Interruptions
Trained staff are more self-sufficient. That means fewer questions, fewer disruptions, and more time spent getting things done.
3. Boosted Confidence
Training helps validate skills and gives employees the confidence to tackle tasks independently. This often leads to greater job satisfaction and a more proactive approach to problem-solving.
4. Fresh Ideas and Innovation
External training can expose staff to new ways of working. They often return with fresh ideas that can improve workflows and introduce smarter practices across the business.
5. Professional Development
Many training providers offer certifications that not only benefit the individual but also enhance your company’s credibility. Staff feel valued when you invest in their growth, and that can lead to better retention and a stronger team culture.
Real Results
At EC2IT, we’ve seen first-hand how targeted training can make a difference. Our frontline staff have received training in numerous technical and non-technical courses, including time management, project management, and communicating effectively, and the impact has been clear: better performance, improved collaboration, and a noticeable lift in confidence.
Getting Started
There are plenty of excellent training providers out there. A selection of those we’ve used and recommend are:
- QA – A leading UK-based training provider offering a wide range of IT and business skills courses, both in-house and online.
- Microsoft Learn – Free and paid training resources directly from Microsoft, covering everything from Office apps to Azure and beyond.
- Pluralsight – an IT-focussed online training provider who also run useful courses on Office applications, IT security and AI suitable for non-technical staff.
- High Speed Training – A broad set of online general business training ranging from Data Protection to Fire Safety.
- Knowledge Academy – A selection of in-depth business courses including HR, health & safety, marketing and project management.
- Cyber Griffin – Part of the City of London police who offer free Baseline Briefings which provide guidance about Cyber attacks on individuals and businesses.
Next Steps
Go ahead and look into training through the above providers, you won't regret it. We can assist with guiding you towards the right IT Training if you need more information, so please get in touch to find out more.