London IT Support Services Overview
London focussed managed IT services and support
From Shoreditch to London Bridge and Holborn to Whitechapel, we provide a comprehensive range of IT support services needed by busy London businesses to stay productive and competitive. We work with our clients to understand their individual requirements enabling us to put together the package which best suits your current, and future, goals and needs.
You can use us for either a one-off project or as part of a long lasting and satisfying relationship. Each package is bespoke and scales as your needs grow. We excel at both the technical and commercial aspects of managing your ICT, equally at home whether supporting users, designing and managing infrastructures or providing consulting and putting in place your long term ICT strategy.
All of our solutions are tailored to the needs of busy London businesses and are backed with a clear Service Level Agreement (SLA) which helps you understand what we do for you and how we should be doing it. The Service Level Agreement seeks to improve the relationship between us by publishing and explaining the high standards we work to, and sets high yet realistic targets that we intend to exceed on an ongoing basis.
Unmatched professionalism and responsiveness
We deliver all of our services at the same gold-standard level for delivery and responsiveness, unmatched in the industry for its speed, intelligence and competence. Some of our offerings are also unique, such as our open-ended helpdesk which limits its scope only by your imagination.
Unlike many other managed support providers who seek to ring-fence (and minimise) their duties and responsibilities we actively seek to understand and enhance your business in any way we can, and integrate ourselves into your business as far as you deem appropriate. Find out more about how we strive to differentiate ourselves from the pack.
All of your essential IT services under one roof
Our highly skilled and multi-disciplinary team delivers the complete range of IT Support, Consulting, Project, Cloud and management solutions the modern business needs to operate efficiently and effectively.
From the bedrock of solid 24/7/365 server and systems management to an ultra-responsive helpdesk we keep your business and users up and running. We can maintain and upgrade your systems via well chosen IT enhancement projects and cost effective licencing and procurement.
We also work with all of the leading cloud computing vendors in the industry as well as providing our own secure and compliant on-line backup and archiving technology.
We work as part of your team
We can seamlessly integrate with your existing IT team, providing additional capacity as needed. We are also the choice of other IT Support companies and IT firms and Software houses when they require either extra manpower or a local presence in London.
Acting as an integral part of your organisation we can provide a broad range of IT management, consulting, budgetary and general management expertise.
We integrate IT Security into everything we do
Importantly, we can secure your business and data and ensure a robust, resilient and well backed-up infrastructure to keep your operations running smoothly. We factor security-first thinking into everything we do, making it an essential part of every workflow.