Integrated IT management and managed IT services
We take time to understand your business and your needs
We take responsibility for as much of the IT function, and related duties, as you require us to.
You will have a dedicated IT manager assigned to you to discuss your IT needs and strategy, project manage your IT initiatives and to act on request as a member of your management team. Our managed service integrates with you as much or as little as you require. We can remain at arm's length only providing guidance as requested, or provide a proactive voice across any area you want us to be involved in. As a managed service provider we provide as little or as much of the management element as you need.
You will still have access to all of the expertise within the EC2 IT team, with the benefit of a single point of contact.
We work closely with you to understand, model and help design improvements to your infrastructure and processes. We assist with drafting and implementing sensible and effective IT policies enabling staff to understand what is and is not an acceptable use of your IT to protect both staff and your business. Constantly refining our understanding of your organisation and its needs enables us to develop an appropriate plan and long term strategy for your ICT.
Scalable managed services that grow as you do
We provide the same personal and professional service to a company of two hundred or more employees as we do to small organisations. Whether advising on policy, analysing, documenting and improving processes, providing cost and task reporting or adding to your general management capability, we can ensure that regardless of your organisation's size that you have access to enterprise level management capability.
As you grow and your needs evolve we can provide the right type of assistance at the right time. Business continuity and disaster planning, policy audits, advice on implementing or reviewing essential policies, yearly planning and IT strategy reviews and IT budgeting can all be integrated as you need them.
Sound financial planning and sensible IT strategy
Your yearly IT plans and strategy are important to ensure you have the right IT systems in place at the right time as your infrastructure ages or your company's needs evolve, and equally importantly that the financial planning has been taken care of to accommodate it.
We help you build a sensible yearly action plan and budget to manage your IT spend. This can be as simple or detailed as you need, from ad-hoc assistance with a wish-list to detailed long term IT strategies and budgetary planning with amortisation and depreciation planning.
Our fully managed IT services: