Organisational & Enterprise services
Seamless integration into your team
We take time to understand your business, how you work and what's important to you. We then take responsibility for as much of the IT function, and related duties, as you require us to.
You will have a dedicated IT manager assigned to you to discuss your IT needs and strategy, project manage your IT initiatives and to act on request as a member of your management team. We integrate as much or as little as you require - we can remain at arm's length, only providing support and guidance as requested, or provide a proactive and forthright voice across any area you want us to be involved in.
You will still have access to all of the expertise within the EC2 IT team, with the benefit of a single point of contact.
We work closely with you to understand, model and, if needed, help decide on improvements to your infrastructure and processes. We can assist with drafting and implementing sensible and effective IT policies, helping staff to understand what is and is not an acceptable use of your IT, protecting both staff and your business. We can originate and implement policies based on our understanding of your organisation and its needs, or review and consult on existing policies in the light of your current situation and obligations.
Scalable services that grow as you do
We offer as personal and professional a service to a company of two hundred or more employees as we do to small organisations. Everything we do scales well, including our standard of service.
As you grow and your needs change and evolve we can provide the right type of assistance at the right time. Business continuity and disaster planning, policy audits, advice on implementing or reviewing essential policies, yearly planning and IT strategy reviews and IT budgeting are some of the non-technical areas we can support you with. Our services don't stop where the plugs and wires end.
Sound financial planning
Your yearly IT plans and strategy are important to ensure you have the right IT systems in place at the right time as your company's needs develop, and equally importantly that the financial planning has been taken care of to enable it.
To support this we help you build a sensible yearly action plan and budget to manage your IT spend. This can be as simple or detailed as you need - if you just need ad-hoc support you may not even need one, or we can help you with any kind of budgetary planning right up to 3-5 year amortisation and depreciation planning and long term IT strategies.
Supplying big services to smaller companies
Whether advising on policy, analysing, documenting and improving processes, providing cost and task reporting or adding to your general management capability, we can ensure that regardless of your organisation's size that you have access to enterprise level services and support:
Acting IT Manager/Director
Budget, strategy and planning
IT Policy assistance
IT Operations consulting
Systems & Business Analysis
3rd party support contract/warranty admin