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As the new year approaches, it is time to reflect and look back on what 2018 has brought with it…and what better way to look back on the past year than highlighting EC2 IT’s top 5 articles of 2018!

This year has been particularly interesting with the introduction of GDPR and the uncertainty of Brexit constantly lingering over the UK. Therefore, these topics will feature heavily in the roundup. So in no particular order, the top 5 articles are:

Brexit – how will this affect IT industry in the UK?

One of the biggest stories of 2018 is without doubt the drama of the UK trying to sever ties with the EU. Whilst Brexit will affect the UK in a number of ways, one issue that hasn’t been discussed in too much detail is how it will affect the IT industry. We therefore decided to write an article on this very issue to try and shed some light on the situation and hopefully prepare London companies a little more if Brexit was to go ahead.

Backups #3 – Backing up to the Cloud

Another big topic in the IT industry is the importance of backups, and more specifically, the increasing use of the Cloud for carrying out backups. This article was created to discuss the pros and cons of adopting a Cloud backup solution, an explanation as to what backing up to the Cloud actually means and helping you decide which option is best for you.

How should my company prepare for GDPR?

GDPR was a big talking point for all UK businesses this year. There was a lot of panic (and confusion) regarding how to become GDPR compliant before it was too late. We therefore decided to create a simple guide/checklist on what to do as a business to best prepare yourself before GDPR is implemented in May. The article looks at the key points surrounding GDPR and specifically what each company will need to action in order to conform to the new rules/standards.

How to raise an IT support ticket with your helpdesk team

This is another article we feel we should highlight this year. We have noticed that some IT support companies and users take for granted that there is a real art to raising an IT support ticket. IT companies don’t do enough to inform users the best way to submit a ticket, and users perhaps don’t do enough to get the most out of your IT support team. Therefore, we have provided some guidance on the best way to submit an IT support ticket.

GDPR – 5 Months On

This article was created as a follow up to GDPR being introduced in May this year. With there being so much confusion and trepidation before GDPR was launched, we wanted to revisit how companies have since coped with GDPR now that the dust is settled. The article also discusses some of the GDPR related issues that have been discovered since it was put in place.

So, that’s our article summary of the year. Thanks to all of our staff, clients and readers for making it such a great year. We look forward to what 2019 will bring for us as a company.